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About Community Help

A service from The 50plus

0845 22 50 495 or one of our local numbers or book online here


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For Helpers
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Our vision

Our vision is simple, to provide a service where anyone at home or in business can reliably call on someone to help out with a broad range of tasks with the minimum of fuss. We know a thing or two about providing services, the traditional 50plus services have been in business since 2001.

The platform

Community Help is designed to be simple to use and transparent in operation. It provides a platform for locally based 'Helpers' to connect with and provides services to people needing work done in their local community. The long established 50plus plumbing, electrical and handyman services are incorporated in and available to book through Community Help.

What about charges for services? Community Help is very open and Helpers publish their service charges. The listed charges include a margin for Community Help to facilitate the operation of the service, including people to take calls, manage service provision, check and support helpers, the operation of the IT platform and VAT on the Community Help margin.

People needing help

Community Help provides an online service to connect you with registered Helpers. You can see approximately where they are based, some personal information such as DBS checks, what they charge and insurance. The service allows you to choose which Helper to book through the platform and then does all the booking work and job notification for you. A copy of a job booking is emailed to you as well as the Helper.

To 'book a job' simply click here and follow the instructions. If you need assistance call during office hours. The on-line service operates continuously.

Once the job is complete you pay Community Help using a card payment. The Helper is then paid by Community Help.

Helpers

We are keen to expand the base of Helpers who can assist with the provision of service. Follow the instructions to register your interest. Jobs are sent to you by email which, if required, you can get on your mobile. You can view your jobs, financial information and more online, once you have an account.

Why 'The 50plus'

The 50plus part of our name stems from the initial concept of the company which set out to provide employment opportunities for the mature workforce. Most of our long standing plumbing electrical and handyman services still deploy a mature workforce, some of whom are now well past 50 (we started in 2001).

Although our workforce now has a wider age demographic we still seek to offer opportunities to the more mature and the Community Help concept provides an excellent platform for Helpers to work when and where it suits them, whilst supporting our customers, who can be of any age!


Any questions? Feel free to click on 'contact us' and send an email or call us during office hours.

The Community Help Team

 

     

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