50plus help assistance

Let us know if you have any problems with the site

0845 22 50 495 or one of our local numbers or book online here

For Helpers

Suggestions are welcome

We want you to find your way around our web site easily so if you have any suggestions for improvements please let us know.

If there is anything that you need to know and can't find then the best place to start looking for yourself is at the 'How we work' section available in the menu to your left. Helpers should log in and access the Helper working instructions. If none of this helps then either:

• e-mail us at


• telephone us on 0845 22 50 495 or one of our local numbers during office hours.

If you are calling from outside the UK the number is +44 1494 784 448.

Dealing with........

For advice on dealing with electrical and water emergencies and handling condensation use the links below. Click on tech support in the menu to the left for access to lots more technical advice.

Electrical power outages
Water leaks
Condensation (courtesy of Red Kite Housing)




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