Telephone, e-mail, text and post
The 50plus can be contacted by telephone, e-mail, text and post. Although we have personnel in a broad range of locations the head office handles all initial contact and bookings.
Telephone booking lines are open Monday to Friday 9am to 5:30pm. Messages can be left out of hours. The numbers are:
To comment on our services please do email, write, text or if you are in the vicinity pop into our offices. We like to hear from you if we've done well or if we an improve our service in some way!
If you are visiting our head office a map of where we are located in Chesham is shown below (except on small screens) with brief directions. Chesham is in South Buckinghamshire around 25 miles from central London.
By rail use either the Metropolitan line underground or Chiltern railways (from Marylebone). Chesham is on the Met line with direct trains from central London. Alternatively travel to Amersham which is on both the Met and Chiltern lines and take a cab (10 minutes);
By road we are around 15 minutes from both the M25 (Chorleywood junction 18 or A41 junction 20) or the M1 (Hemel Hempstead junction 8). For short stays use the town centre car park or Sainsbury's (both a 1 minute walk). The post code for the Sainbury's car park is HP5 2JD. For long stays (3 hours plus) use the Elgiva (Albany Place) car park, post code HP5 1HR which is around a 3 minute walk.
The 50plus office is located down a short alley off the pedestrianised High Street opposite W H Smith. Look for the signs. If you are coming from Sainsbury's walk into the High Street and turn right.
Charges for calling our 0845 number:
0845 provides a single UK wide number and we've had ours for 14 years or more, so it's well known. These numbers, originally charged at the equivalent of a local rate call rate, are often included free of additional charge in calling plans.
BT say they are included as part of your calling plan when calling from your BT landline. That means the call will be free if you call during your inclusive calling period.
Ofcom state that the cost of calling 0845 numbers is made up of two parts: an access charge going to your phone company, and a service charge set by the organisation you are calling (not 50plus but the 50plus 0845 number provider). The service charge for calls to 084 numbers is between 0p and 7p per minute.
Our 0845 number provider says that otherwise: 'Calls are typically charged at between 1p and 12p per minute depending on the time of day for landline customers, plus a call set-up fee. Calls from mobile phones generally cost between 5p and 40p per minute'.
If you prefer to use a geographic number one of the local numbers listed above will connect you to our head office.
If you telephone from outside the UK the number is +44 1494 784 448.