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The service, designed for home users and home based
businesses, is provided by a mature workforce
for people of all ages, offering experience and reliability to all our
customers. If you have a problem we'll advice you if we should be able
to fix it and send a person to you. All of our peopel have PC experience,
some have Mac experience as well.
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System set-up
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- Cable & DSL modem
- Email and Internet
- Internet sharing
- Routers and hubs
- PC and peripheral installation
- Hardware & Software Configuration
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Software and use
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- Consult, install,
configure, fix, maintain
- Operating System installation
- Upgrading and advice
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Networking
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- Home and small office (wired and wireless)
- Sharing Internet access, files, scanners, printers, music
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Security and virus protection
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- Virus Scanning & Removal
- Network security Ð firewall, virus, spyware/adware/malware problems
and protection
- Protection from the latest viruses and security threats
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Health checks
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- PC health check
- Performance optimisation
- Hard drive de-fragmentation
- Click here for further details of health checks
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Training/Tuition
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- Software support including help with creating emails, writing
letters, surfing the internet, using digital cameras or just general
questions about your computer and programs
- On-site computer training including Word processing and spreadsheets,
presentations using PowerPoint, sending and receiving email using
Outlook or Outlook Express, web browsing using Internet Explorer
or other browsers, connection and use of digital cameras with
computers
- Making the most of your computer
- Getting value for money
- Protection from remote threats
- Security
- Use of the Internet
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System set-up
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- Set top boxes (cable and Freeview)
- DSL modem
- TV, video recorder, sound system
- Telephone and broadband connections
- Internet sharing
- Routers and hubs
- Hardware & Software Configuration
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Software and use
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- Consult, install,
configure, fix, maintain
- Operating System installation
- Upgrading and advice
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Networking
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- Home and small office (wired and wireless
- Sharing Internet access
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Training/Tuition
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- Making the most of your systems
- Getting value for money
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Our PC health checks include as appropriate:
- Check installed applications
- Remove redundant/unrequired program files
- Hard drive:
- Check hard drive for errors
- Scan disk
- Check sufficient disc space
- Check hard disc running efficiently
- Disk clean up and/or disc defragmentation
- Remove duplicate files
- Check sufficient RAM
- Check firewall installed and activated
- Check anti virus checker installed, activated
and up-to-date
- Run full & detailed virus check to detect/remove
viruses
- Check spyware checker installed and activated
- Run spyware checker to detect/remove spyware
- Check for any windows upgrades or patches to
be installed
- Delete temporary internet files
- Remove cookies (if required)
- Delete temporary files
- Check all associated devices installed OK.
If you would like to know whether 50plus IT Support
can undertake a specific task please contact
us.
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