Welcome to the Spring edition of the 50plus Service Bulletin written for you, our service providers.
A major point to note in this quarter is that we now offer a service of some description everywhere in the UK. We are using nationally available services to provide:
- Safety electrical and fire testing (although in existing areas we will continue to use our existing personnel)
- A man and a van service (it can be man or men)
- Waste removal
These services are provided by third parties and are intended to augment our core services. It means that we now offer some 29 services in some areas. This has meant a rethink of how we present our service range to customers and our booking staff.
We’ve substantially updated the web site to make it easier for our customers to check the services and prices we offer in any postcode area. To achieve this we have introduced a more graphical interface so that a customer simply clicks on a graphic (only those for services available are shown) and that click provides a list of Service Providers and where possible, prices and a link to the SP’s calendars. We have used the same system for our booking personnel in the office.
If you would like to see what our service range is, visit the 50plus web site and use the ‘Get help’ drop down menu and key in HP5 as a postcode. For services in your area use your own postcode.
In this edition:
- Marketing and advertising including an Independence in Your Home update
- Job booking levels and trends
- Rubbish removal
- More changes in regulations for let properties
As always, if you have any feedback then we would like to hear from you. Just click here, to email us.