Our vision is simple, to provide a range of practical and independence services for the elderly and others and deliver them with reliability and the minimum of fuss. We know a thing or two about providing services, we have been in business since 2001.
We are different - it's all about the service
50plus provides three core service ranges: our traditional practical services focussed on those aged 50 plus, our application based 50plus Assurance Care for relatives and carers of the elderly and our long standing services for commercial users and the younger home owner. We are far more than an intermediary between the customer and the service provider. We have our own service delivery staff in a number of areas, experts in our head office to provide support to customers and service providers and we take responsibility for the work undertaken. In the majority of cases we provide our customers with timed appointments. We also provide a broad range of specialised services, technical and practical support to both our customers and service providers. To put it simply: it's all about the service.
The platform - 50plus Help
50plus Help is designed to be simple to use and transparent in operation. It provides a platform for customers to book locally based 'Service Providers'. The long established 50plus plumbing, electrical and handyman services are incorporated in and available to book through 50plus Help as are our Independence In Your Home services and 50plus Assurance for relatives and carers of the elderly.
What about charges for services? 50plus is very open and we publish most service charges. The listed charges include a margin for 50plus to facilitate the operation of the service, including people to take calls, manage service provision, check and support Service Providers and provide technical support, the operation of the IT platform and VAT on the 50plus margin.
People needing practical help
50plus Help provides an online service to enable you to book registered Service Providers. You can see approximately where they are based, what their skill set is and what they charge. The service allows you to choose which Service Provider to book through the platform and then does all the booking work and job notification for you. A copy of a job booking is emailed to you as well as the Service Provider.
To 'book a job' simply click here and follow the instructions. If you need assistance call during office hours. The on-line service operates continuously.
Once the job is complete you pay 50plus Help using a credit or debit card. The Service Provider is then paid by 50plus.
We are keen to expand the base of Service Providers who can assist with the provision of service. Follow the instructions to register your interest. Jobs are sent to you by email which, if required, you can get on your mobile. You can view your jobs, financial information and more online, once you have an account.
Why 'The 50plus'
The 50plus part of our name stems from the initial concept of the company which set out to provide employment opportunities for the mature workforce. We now focus on provision of services for the mature user, using our workforce, many whom are over 50, although our workforce now has a wider age demographic. We still seek to offer opportunities to the more mature and 50plus Help provides an excellent platform for Service Providers to work when and where it suits them, whilst supporting our customers, who can be of any age!
Any questions? Feel free to click on 'contact us' and send an email or call us during office hours.
The 50plus Team